New Units

This unit describes the skills and knowledge required to lead and manage effective workplace relationships. The unit applies to individuals in leadership or management positions who have a prominent …

This unit describes the skills and knowledge required to enter and work in confined spaces in the resources and infrastructure industries. It applies to those working in operational roles. They gener…

This unit describes the performance outcomes, skills and knowledge required to appropriately and safely manage customers who are disrespectful, aggressive or abusive. It applies to individuals workin…

This unit describes a participant’s skills and knowledge required to prepare detailed geotechnical designs in Civil construction. This unit is appropriate for those working in management roles.

This unit describes the skills and knowledge required to record and prepare payroll documentation, respond to enquiries, and process payroll data for computerised systems. The unit applies to individ…

This unit of competency defines the skills and knowledge required to lift and move materials manually and/or using basic manual handling equipment in a wide range of environments. Maximum manual lift…

This unit describes the skills and knowledge required to prepare detailed design of civil timber structures, including evaluating design options, preparing and finalising designs and advising on desi…

This unit describes the skills and knowledge required to prepare detailed design of civil steel structures, including evaluating design options, preparing and finalising designs and advising on desig…

This unit describes the skills and knowledge required to establish and maintain a quality system in the resources and infrastructure industries. It applies to those who work in management roles. They…

This unit describes the skills and knowledge required to work safely at heights in the resources and infrastructure industries. It applies to those working in operational roles. They generally work u…

This unit describes the performance outcomes, skills and knowledge required to produce pâtés and terrines from standard recipes. It requires the ability to select and prepare ingredients, use relevan…

This unit describes the skills and knowledge required to comply with environmental regulations, identify environment issues and minimise the risks of negative impact on work and carry out improvement…

This unit describes the performance outcomes, skills and knowledge required to plan catering for events or functions. It requires the ability to identify the purpose and scope of the event, prepare c…

This unit describes the skills and knowledge required to manage civil works design processes, including interpreting and scoping design requirements, monitoring and supporting design processes and re…

This unit involves the skills and knowledge required to follow work health and safety (WHS)/occupational, health and safety (OHS) procedures. It includes following workplace procedures for hazard ide…

This unit describes the skills and knowledge required to lead and manage organisational change. The unit applies to managers with responsibilities that extend across the organisation or across signif…

This unit describes the skills and knowledge required to plan and conduct a 3-level analysis of an organisation’s training needs. It involves collecting and analysing information about the organisati…

This unit describes the performance outcomes, skills and knowledge required to deliver quality customer service and sell to retail customers. It requires the ability to determine customer needs, matc…

This unit describes the skills and knowledge required to lead assessment and support the development of the assessment practice of others, using training products that are nationally recognised. It i…

This unit describes the skills and knowledge required to design, develop, document and evaluate strategies for training and assessment that meet the requirements of nationally recognised products. It…